But 9 times out of ten it is the operator themselves who are at fault,a very similar situation to sat nav units.
My brother works in an unnamed shop where there is a stream of customers bringing back their units who have simply not bothered to read the instruction manual or read it and come to the conclusion its to complicated
Video recorder programming was always a talking point in the early days when it was simply the start time the end and the date and of course the channel you wanted to record.
People failed so badly at this that video plus came into being great in theory but in practice most of the given in TV guides was pretty useless.
Now series record is here with varying success.
Using just a DVD disc makes the early problems of video programming simpler by comparison,and people are losing a lot of their recordings by not committing to a good read and a swot up..